Frequently Asked Questions

Our chicken is marinated for 24 hours in a secret blend of Guatemalan spices and herbs, then hand-breaded and cooked to golden perfection. We use only fresh, never frozen chicken and cook it throughout the day to ensure maximum freshness and flavor.

Yes! While we're famous for our chicken, we offer several vegetarian options including our signature rice and beans, plantains, coleslaw, fresh salads, and vegetable sides. Our corn tortillas are also vegan-friendly.

Absolutely! Our recipes have been passed down through generations and remain true to their Guatemalan origins. We import many of our spices directly from Guatemala to maintain authenticity and use traditional cooking methods developed over 50 years ago.

Our signature fried chicken, Campero Chicken Sandwich, traditional rice and beans, fried plantains, and our famous Campero sauce are customer favorites. The Family Feast combo is perfect for sharing and includes a variety of our best items.

Yes, complete nutritional information for all menu items is available on our website and in our restaurants. We also provide allergen information and can accommodate many dietary restrictions with advance notice.

You can order through our website, mobile app, by calling your local restaurant, or by visiting in person. Online and app orders often have special promotions and allow you to customize your order exactly how you like it.

Yes, we offer delivery through our own delivery service and third-party partners. Delivery fees vary by location and distance, typically ranging from $2.99 to $4.99. Free delivery is often available for orders over $25. Check our website for current promotions.

Delivery hours typically match our restaurant hours: Monday-Thursday 10:30 AM - 10:00 PM, Friday-Saturday 10:30 AM - 11:00 PM, and Sunday 11:00 AM - 10:00 PM. Hours may vary by location, so please check with your local restaurant.

Yes! You can schedule orders up to 7 days in advance through our website or mobile app. This is perfect for parties, office meetings, or ensuring your food is ready exactly when you need it.

Use our store locator on the website or mobile app. Simply enter your zip code or address, and we'll show you the nearest locations with addresses, phone numbers, hours, and available services like delivery and catering.

Most of our locations are open on major holidays, though hours may be modified. We're typically closed on Christmas Day and may have reduced hours on Thanksgiving, New Year's Day, and other major holidays. Please check with your local restaurant for specific holiday hours.

Many of our locations feature drive-thru service for your convenience. Drive-thru availability varies by location, so please check our store locator or call your local restaurant to confirm this service is available.

We value your feedback! You can contact us through our website's contact form, call our customer service line at +1 815-584-2920, email us at [email protected], or speak with a manager at your local restaurant. We respond to all feedback within 24-48 hours.

Yes! We offer full catering services for events of all sizes, from small office meetings to large celebrations. Our catering menu includes party platters, family meals, and individual box lunches. Visit our catering page or call to place an order.

We're always looking for passionate team members! Visit our careers page to view current openings and apply online. You can also apply in person at any of our locations. We offer competitive wages, flexible scheduling, and growth opportunities.